TERMS OF BUSINESS

ARTICLE I – OFFERS

• Any request for a quote by a client must be accompanied by terms of reference and an indicative budget.
• All offers by Gellis incorporate at least a methodology, a budget and a timeline.
• Gellis is committed to honouring any offer made during the period indicated. However, as long as the client has not accepted the offer, Gellis reserves the right to modify or adapt the offer, subject to immediate notification of the client.

ARTICLE II – ORDER FORM

• Acceptance of the offer by the client is dependent on the signing of an order form or contract.
• By signing the order form or contract, the client acknowledges having read the the General Conditions of Sale of Gellis Communications and acknowledges acceptance of these conditions.

ARTICLE III – TIMING

• The timelines provided are only indicative. They begin the day after Gellis has received the signed order form or contract, and are extended in the event there are delays by the client in providing agreed documentation material necessary for the the carrying out of the assignment or in approving consultant work along the way.
• Failure to meet deadlines in no circumstances gives rise to damages.

ARTICLE IV – PAYMENTS

• All invoices are payable upfront, unless otherwise agreed (e.g. via a contractual clause stipulating a specific time for payment). In the case of late payment, the due amount will be increased automatically without prior notice at an annual interest rate of 12%. Moreover, notwithstanding the payment of contractual interest, the amount payable will be increased by 15% as damages with a minimum of 50 euros.

ARTICLE V – BREACH OF CONTRACT

• In case of cancellation of the project by the client, compensation will be due. This compensation will be:

• 25% of the total amount in case of cancellation more than 15 days before the agreed start date;
• 50% of the total amount in case of cancellation between the 15^th and 8^th day before the agreed start date;
• 75% of the total amount in case of cancellation within 7 days before the agreed start date;
• 100% of the total amount in case of cancellation within 48 hours before the agreed start date.

• Should the client decide the cancel the assignment midway, without demonstrating gross negligence by the consultant, and not given them an opportunity to rectify, then the entire sum of the assignment will be due.
• All correspondence regarding notice, cancellation or breach of contract must be made via registered mail with proof of delivery. 

ARTICLE VI – COMPLAINT

• Gellis must be notified about any complaint concerning the invoice by registered mail within 15 days of receipt of the invoice (validated by the postmark). In the absence of a response to the invoice within the deadline it shall be deemed irrevocably accepted.

ARTICLE VII – CONFIDENTIALITY

• All information sent by the client during the execution of the project remains confidential. Gellis undertakes to treat in the strictest confidence and not divulge to third parties any information or documents which are linked to execution of the project, but to the persons in charge of the execution of the above-mentioned project.

ARTICLE VIII – JURISDICTION

• Any dispute between the parties will be governed by Belgian law. Only the courts of the district of Brussels have jurisdiction.